Returns & Exchanges
At Artemis Outdoor, we want you to feel confident in your gear, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your purchase doesn't meet the demands of your next adventure, we are here to make the return process seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging with all tags attached to ensure the product remains in resellable condition.
Label and Ship
Download and print your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing